The number one challenge for healthcare providers is enhancing quality of care whilst improving the efficient running of their institution. Patient expectation is increasing yet pressure on budgets is intensifying. NEC's proven reputation as an established provider of quality, reliable and innovative solutions, coupled with our global sales and service support ,has helped to make us one of the world's most successful telecommunications solutions suppliers to the healthcare sector.
Enhancing the patient experience
In addition to quality care, healthcare providers realise that they must give their patients a comfortable, welcoming and friendly experience. Advanced call handling solutions that integrate with other hospital systems enable staff to access the information they need to answer a patient enquiry at the point of call.
Infotainment services such as dedicated in-room telephone, TV, Internet and vending machines enhance the patient stay and improve speed of recovery. They also help to minimise the workload on nursing staff and drive new revenue streams.
Staff efficiency
Contacting staff in an instant is imperative to providing the right medical treatment at the very point it is needed and accessing specialist expertise to reach and confirm a critical diagnosis.
Innovative mobile solutions that connect people, make medical and technical staff reachable at all times via a single number no matter where they are located. Integrated web-enabled telephony applications and telecommunication services such as unified messaging, accessible on multiple devices including PCs and mobiles, support flexible working.
Controlling costs, optimising investment
Healthcare institutions also have to be commercial, competitive organisations that are able to attract revenue-generating patients to boost pressured budgets. IP applications reduce costs yet maintain and enhance patient care.