Telefónica O2 UK Limited is a leading communications company for consumers and businesses in the UK, with 21 million mobile customers and 527,126 fixed broadband customers as at 30 September 2009. The company is the leader in non-voice services, including text, media messaging, games, music and video, as well as data connections via GPRS, HSDPA, 3G and WLAN.
O2 was formed in 2001, following the demerger from British Telecom of its former mobile business, BT Wireless. O2 employs around 13,000 people in the UK and has 490 retail stores.
World Class
O2 believes that one of the major factors influencing its ability to deliver world-class service is how it understands, plans and implements new mobile services in line with changing customer requirements. It has therefore created a highly experienced team whose sole role is to ensure that users benefit from a smooth transition when becoming an O2 customer.
Corporate customer requirements vary greatly and so the objective is to work closely with Peach Telecom to plan and execute the roll-out of cellular and data products and services offered within your agreement with O2.
Resilience & Stability
We believe the resilience and stability of the O2 network is one of our greatest assets. O2 was the first network to cover 99% of the UK population and 90% of the landmass. There are more than 10,000 cell sites in operation across the UK.
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O2 handles 80 million calls each day
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60 million text messages are sent on O2 daily
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O2 have invested £1 million per day in their network since 2004
O2’s awards include;
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Lloyds TSB ‘Group Network Supplier of the Year’ Award 2008
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Moneysupermarket.com best mobile network, May 2008
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O2 was awarded the Best Network at The Mobile Industry Awards in June 2008
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O2 was awarded the Best Network at The Mobile Industry Awards in June 2009
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Mobile Data Association 'Network of the Decade' Award in November 2006