Telephone systems - These can be provided for both single site and multi-site businesses with a range of features including call recording, call queuing, automatic call distribution (ACD), voicemail (with email integration) and software that enables users to log all incoming and outgoing calls.
Call routing - By routing your calls through Peach Telecom Limited you can make savings on your ongoing call costs. By taking advantage of our Broadband and PSTN/ISDN line rental managed service, a single itemised per second bill can be provided along with a single point of contact for all bill queries. 24/7 fault reporting is supported by Peach Telecom Limited's fraud team who monitor for any unusual call activity. Non-geographical numbers, such as 0845, can also be provided.
Data networks - The wiring infrastructure, hardware and software are designed to safely send and receive data to, from and throughout businesses of all sizes. These networks can also be used to bring together voice and data on one cost-effective platform - known as IP telephony.
Project management - Step by step guidance to ensure projects are correctly delivered on time and within budget whatever the size and complexity of the solution.
Support and maintenance - Our highly skilled Service Desk will take full responsibility for any problem. We will either solve it remotely or manage any third parties who may be involved. We will utilise our team of 70 field engineers spread across the country to ensure a quick response.
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